SHIPPING POLICY
Thank you for shopping at Narela. All orders are carefully prepared before shipment to ensure the best possible quality and presentation.
PROCESSING TIME
Orders are processed within approximately 1–3 business days. During this period, we process, verify, and prepare each order before it is dispatched.
DELIVERY TIMES
Once shipped, the estimated delivery time is approximately 9–12 business days for most destinations. Delivery timeframes are estimates and may vary depending on the destination country, customs procedures, peak demand periods, weather conditions, or external logistical circumstances.
INTERNATIONAL SHIPPING
We ship to most countries worldwide. In some cases, international orders may be subject to customs inspections or delays beyond our control. Narela is not responsible for delays caused by customs procedures or circumstances outside of our control.
ORDER TRACKING
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor the status of your delivery at any time.
SHIPPING ADDRESS
It is the customer's responsibility to ensure the shipping address provided is correct and complete before completing the purchase. Narela is not responsible for orders delivered to incorrect addresses provided by the customer.
DELAYS OR ISSUES
While we work hard to meet estimated delivery timeframes, exceptional delays may occur due to external factors such as high logistics demand, customs processing, or international transport disruptions. If you have any questions about your order, please contact us at: narelahelp@use.startmail.com
